![]() ![]() ![]() ![]() Unfortunately in these cases there is currently no known fix, and you'll need to wait for Sony or the developers to resolve the problem before you can receive your additional content. If you are receiving this error code in relation to add-on content, then the problem could be that the specific item(s) haven't been made available yet due to an issue with the release date attached to them on the PlayStation Store, or the system is incorrectly trying to access the PS4 version of the DLC which isn't compatible with the PS5 game. If that doesn't work, you can also try fully powering off your PS5 then restarting it, or restoring licences via the System > Users and Accounts > Other > Restore Licences option. If your issue is with pre-loading, then try accessing your PSN library on a browser to cancel any pending downloads then queue the download remotely. This PS5 error code with a particularly helpful description usually occurs in relation to pre-orders, and either pre-loading or installing exclusive add-on content. ![]()
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